Qualitative Feedback Analysis

A backend that receives qualitative feedback records from a CRM, runs LLM-driven analysis, summarisation, and code assignment over them, and returns the results synchronously. Built as a FastAPI service on Azure App Service with a hexagonal core (LiteLLM, Presidio, Postgres usage tracking behind ports).

Language

• Ubiquitous Language

Develop

• Developer guide

Architecture

• Architecture

Operations

• Operations

APIs & integrations

• REST API
• Python API reference
• EspoCRM integration
• Migration guide — 0.14.0 (ubiquitous-language alignment)