How to log in

You can access EspoCRM via any browser, it is recommended to access it on a laptop of your National Society.

If you are logging in for the first time you will have received your login details in your email. Don't forget to change your password the first time you login. For more details on changing your password see this page.

• Go to the login page

• Enter the username that was shared in the mail in the "Username" box. NOTE: this is case sensitive, so make sure you write your email address exactly as it is written in the email you received, without any additional capital letters.

• Enter the password that was shared in the email in the "Password" box

• Click the log in button

How to enable 2FA

• User will have to download Authenticator application on (personal) mobile device. Examples are Authy, Microsoft Authenticator, Google Authenticator

• Log in with username and password

• Click Proceed

• Tick the box for “enable 2 factor authentication”

• Click Apply

• Enter your password again

• Scan the QR code with your app

• Fill in the code

Move 2FA to a new phone

• Install Authenticator app on new phone

• Login with old device

• Top right corner -> click on three dots

• Click on your name

• Click on Security

• Untick box that enables 2 factor authentication

• Click close when you are done

• Log out

• Log in with username and password

• Click Proceed

• Tick the box for “enable 2 factor authentication”

• Click Apply

• Enter your password again

• Scan the QR code with your app

• Fill in the code

How to log out of EspoCRM

• Top right corner, click on three dots

• Click Log Out